Shipping Policy

Delivery Timelines

We hand-pour and ship all orders within India. Expected delivery times are:

• Metro cities: 2-4 business days
• Other cities: 4-7 business days
• Remote areas: 7-10 business days

Shipping Costs

Svela offers flat-rate shipping for all domestic orders. Shipping charges are calculated dynamically at checkout based on order weight and shipping address.

Order Tracking

All orders are shipped with reliable courier tracking. You will receive a tracking link via email or WhatsApp after your order is hand-poured and dispatched.

Secure Fragile Packaging

Because candles are delicate glass creations, we take extraordinary care in our packaging. Each jar is safely cocooned in protective material to ensure it reaches you in pristine condition.

Shipping Support

If you have any questions or experience delays with your shipment, please connect with us directly on WhatsApp at +91 97614 07236.